 |
Welcome to the Frequently Asked Questions page. Below, we have tried to answer the most common questions visitors to our Web site may have. If you find that your question is not answered on this page, please email us at joei@ktaxlv.com or call us during our regular business hours at 702-898-KTAX (5829).
What do you charge?
Our short form fee is as low as $39 and that includes Earned Income Credit and Child Tax Credit.
Our long form fee is as low as $99 and that includes Earned Income Credit and Child Tax Credit.
If you own a small business (sole proprietorship) or rental property our fees begin as low as $149.
How fast can I get money?
Usually within two weeks.
Do I need to pay when I visit your office?
No. With our electronic refund products we can have a cashier’s check for you in our office, or we can directly deposit your refund (minus tax preparation and bank related fees) directly into your bank account, just as soon as the IRS releases your refund. Usually within two weeks.
Can I have my refund directly deposited into my bank account?
Yes. There is no additional fee for direct deposit. In fact we strongly encourage it as fast, secure and safe!
I don’t want to pay the bank related fees, what are my options?
If you pay your tax preparation fee when we prepare your return,
we can directly deposit your refund into your bank account,
or we can set it up so that you receive a check in the mail.
We strongly recommend direct deposit into your bank account.
Do you guarantee your tax service?
We guarantee 100% accuracy with every return that we prepare.
If we make an error on your return we pay any interest and fees that the IRS may impose*.
*In the rare event that you receive a notice from any taxing agency you must contact us within fourteen days of receipt of the notice, to allow us to assist you in your response to them. Frequently with our assistance we are able to make the issue go away when we respond to tax agency inquiries.
Do you charge an additional fee to e-file my return?
NO – we offer FREE E-File with paid preparation.
What if I need help after April 15th?
For your convenience, we are open all year.
Call our office number and leave a message and we will return your call. You may also e-mail us at anytime.
What if I have lost a W-2 form?
Contact your employer and ask them for a copy of your W-2 Form. If they are not responding, see the next question.
What if I can’t get a W-2 (the company is out of business or won’t send me a copy) ?
After February 15th, we can use your final pay stub and create a substitute W-2 Form for you (there is a small fee for this.)
Why should I pay you to prepare my return when I can do my own for free?
Your income tax return may be the most important financial document that you deal with all year.
1. We are professionals with over thirty years of experience in dealing with the IRS.
We will use our experience and knowledge to provide you with accurate, trouble free tax filing.
2. When we prepare your return, we are able to provide you a copy of your return at any time.
3. We provide tax planning for our customers at no additional fee.
What happens if I am audited?
We’re here to help. We are here all year.
We will assist you in preparing for the audit and if need be we will attend the audit to explain how your return was prepared. We stand behind our work 100%.
|
